So I complete my purchase online - at which point I get an email with a link to the documents (in hindsight, this would have been much easier had he just mailed them to me) but I figured whatever, I'll print it off. Time goes by like sand through an hourglass (haha) for weeks and then finally this morning, I decide to put these files on a flash drive and make a trip (yes!! I was outside!!) to office max. I chose office max because that was the closest place to me, and for some reason fed ex doesn't have a print center anywhere around here.
I get to the store, and after waiting for about 10 solid minutes for some lady to get done talking about her wedding pictures, and why the color doesn't look right, and why the border on the original is a little wider than the reprint, it is finally my turn. Also in hindsight, this would have been a lot easier had the potential for liability not escalated out of control to the point where I have to actually use the assistance of an employee to access a printer. Anyway, I hand her my flash drive and tell her I need 1 copy of everything printed. After she printed the outlines I made, she got to the ones I bought, does one of those slow... scared... looks... and says "I'm sorry I can't print these, they're copyrighted." At this point though, I know that everything is okay because I can pull the receipt up on my phone (with MY name on it) and show her that I purchased these notes, so she can print them, and I can be on my merry way since I haven't done any work yet today. I show her the emailed receipt - she looks concerned, and goes to get her manager. She then comes back and says well, we have to have it in a hard copy form. She thereafter refuses to let me access my email on their computer. After arguing with her about using their printed to print off this receipt, so I can print of my notes, she finally agrees to let me email it to her, pay for the paper to print it off on, and hand it to her so I don't have to drive all the way home and come back. Also in hindsight, this is ridiculous, and completely unreasonable. She gets the paper that printed, reads it, and for some reason having this in hard copy makes it look way less legit to her? After several trips back and forth to different people, she tells me that she still can't print it. At this point I absolutely lost it, don't have time for this, and am demanding reasons from all the employees behind the counter. She proceeds to get a liability release form, and shows it to me - which is NO different than the receipt that I have, except for the fact that it isn't on one of their release forms, and doesn't have a handwritten signature of the author on it. Apparently my only option at this point is to mail or fax it to the "author" and have him or her sign it, send it back to me, then I can bring it back to them (at which point they would probably still refuse to help me for some other stupid reason).
At this point I think I am yelling, because it turned into one of those situations where all the employees in the store are doing fake work around me so they can witness the epic exchange that is going on between me and this lady at the printing counter. Needless to say, I still don't have those notes printed, and am furious. And yes, I wrote the author complaining about the fact that he sent me copyrighted information without a release form that would give me the authority to print it off. Also, I don't plan on showing my face in an office max anytime soon, though in my defense, my social skills have become a little under par lately due to my being isolated from the outside world for awhile, and therefore inability to interact with human beings on a regular basis.
Other than that whole debacle, my day has been fabulous... though since it's not even halfway done, that's not saying a whole lot...
1 comment:
oh my gosh -- i would pay every last dime left in my meager bank account to have witnessed (or played a part) in that entire debacle. furthermore, i vote that as law students (and thus part of the population of people with questionable, dwindling sanity levels) need to form a revolt and protest against Office Max for their intentional infliction of emotional distress upon you. perhaps you could seek enough punitive damages to negate the need to sit for the hellish exam. just a thought.
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